Ramalatha M
ngày 2 tháng 4 năm 2025
The room and the reception are great. The staff were friendly and were very quick in registering me in. The ambience is very good. Both breakfast and dinner had a wonderful array of dishes catering to every taste. They even make you anything you want, you just have to ask. In addition, when we went for a very early checkout, they offered packed breakfast with fruits and pastries which was very good. The room is equipped with all facilities but there was no hand towel or tissue papers. When I enquired, the housekeeping staff said they were in laundry. I felt it was strange that such a plush hotel would not keep any spare hand towels for the guest rooms. And if anyone asks for review, DO NOT say yes! They confiscate your phone, take pictures with you, open the Tripadvisor review page and type whatever they feel like and share it without your consent. They are being very sweet about it. I had just entered the room after registering at the hotel when this happened to me. When I snatched the phone back saying that I would like to see what the staff entered, she said she had posted it. I then had to go and delete the review first since I prefer to say my own views and don't care about people who forcefully try to extract the review from me. And there is no need for this. Because the hotel, facilities and the food are really great. Everyone go out of their way to make our stay comfortable. I wish they will stop asking for reviews because they will get positive reviews for the existing facilities itself.
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